# Request hardware support

> Submit your GSM gate opener module details so we can add support in GateOpener.

Canonical: https://gate-opener.app/request-hardware/

Have a GSM gate opener module that isn't listed? Submit the details below and we'll work on adding support.

## The module

- Module name / model \*

Copy it exactly as printed on the box or the label.

- Where you bought it (optional)

The most useful thing you can give us: listings carry the specs, photos and often the manual.

- Photo of the module (optional)

A clear shot of the label with the model number tells us the exact hardware revision. JPEG, PNG, WebP or HEIC, up to 5 MB.

- Manufacturer (optional)
- Documentation URL (optional)
- Protocol (if known) (optional)

## What happens when you text it

This is the part that decides whether we can add your module. Every field here is optional, but the more you fill in, the less we have to email you back about.

- The command you sent it
- What the module sent back

This pair identifies the protocol faster than anything else. Copy both exactly, punctuation and spacing included. If a reply contains a phone number, you can mask the last few digits.

- SIM country and operator

Phone number formatting rules differ per country, and some operators strip characters from SMS.

## You

- Your email \*
- I still have this module and I'm willing to test a build

This usually decides whether a module gets added: we can't verify commands without someone holding the hardware.

- Additional notes (optional)

We use your email only to reply about hardware support. Your submission — including any photo you attach — is delivered through our email provider (Resend) to our inbox at hello@gate-opener.app, and is kept for up to 24 months. See our [Privacy Policy](https://gate-opener.app/privacy/) for details.